Effective Nov 5, 2026
These Terms and Conditions (“Terms”) govern your use of countrymusicjukebox.com and the Country Music Jukebox artist portal (together, the “Service”), operated by Country Music Jukebox (“we”, “us”, “our”). By visiting the Service, creating an artist account, or sending a merch order request, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
1. Who can use the Service
Anyone may browse artist pages, the All Artists directory and the New Events section. To create an artist account or send a merch order request, you must be at least 18 years old, or the age of majority where you live, and able to enter a binding agreement. If you sign up on behalf of a band or group, you confirm that you are authorized to accept these Terms for all of its members.
2. Artist accounts
- You sign up with an artist or band name, a username, an email address and a password. You must give accurate information and keep it up to date.
- You must confirm your email address by clicking the link we send you. The link expires after 3 days. Your artist page does not go live, and merch order requests are not sent to you, until your email is confirmed. If you change your email address, you must confirm the new one.
- You are responsible for keeping your password secret and for everything that happens under your account. Tell us right away if you think someone else has accessed it.
- One account per artist or band. You may not sell, transfer or share your account, or sign up using someone else’s name, likeness or brand.
3. Artist pages
- Each artist account gets a public artist page on the Service. Your page is published only after your profile is complete: a profile picture, artist name, a bio of at least 60 characters, your location, your genre, at least one gallery photo and at least one social link.
- Your gallery holds up to 5 photos. You can add tracks, music videos, merch and events from your dashboard.
- Everything you publish from your dashboard appears on your public artist page and may also appear in other parts of the Service, such as the newest artists slider on the home page, the All Artists directory and the New Events section.
- We may require that pages or uploads are approved by us before they go live, and we may change that setting at any time.
- You can edit your profile and content at any time. Changes publish to your page when you save them.
4. Membership and payments
- Artist membership costs US$4.99 per month when it is in effect. We may offer free sign up, free periods or free access to some artists at our discretion. The price shown at sign up is the price you pay.
- Payment processors. Payments are handled by Stripe or PayPal. We never see or store your full card or bank details. Your payment is also subject to the terms and privacy policy of the processor you choose.
- Automatic renewal. Your membership renews automatically every month and is charged to your payment method until you cancel. By subscribing, you authorize these recurring charges.
- You can cancel at any time from your dashboard settings or through your Stripe or PayPal account. Cancelling stops future charges.
- What happens when a membership ends. If you cancel, or a payment fails and is not resolved, your dashboard locks and your artist page goes offline. Your content is kept, and your page comes back when you subscribe again, unless your account has been closed.
- Payments are non-refundable, including for partial months, except where the law requires a refund.
- Price changes. If we change the price, we will tell you by email at least 30 days before your next charge at the new price. You can cancel before then.
- Prices do not include taxes unless stated. You are responsible for any taxes that apply to your membership.
5. Your content
- You keep ownership. You own the music, videos, photos, text, merch listings and other material you upload or link (“Your Content”). These Terms do not transfer ownership to us.
- License to us. You give us a worldwide, non-exclusive, royalty-free license to host, store, copy, display, stream, play, resize and format Your Content, only to run and promote the Service. This includes showing it on your artist page, in the home page slider, the All Artists directory, the New Events section and in promotion of Country Music Jukebox on social media. The license ends when you delete the content or close your account, except for copies in backups for a limited time and content already shared in promotion before deletion.
- Your promises. You confirm that you own Your Content or have every right, license and permission needed to publish it. This includes rights to the recordings and songs, permission from co-writers and band members, licenses for cover songs and samples, and consent from anyone who appears in your photos or videos.
- Video links. If you link a YouTube or Vimeo video instead of uploading it, that video stays subject to the rules of that platform.
- You are responsible for Your Content, including merch descriptions, prices, stock and event details.
- We may remove or hide any content that breaks these Terms or the law, or that we receive a valid complaint about.
6. Merch order requests
- We are not the seller. The Service does not sell merch and does not process merch payments. Merch is listed and sold by each artist.
- How it works. When a buyer submits a Request to Buy form, we send the request, with the buyer’s name, email, phone number, shipping address, item, quantity and message, to the email address the artist signed up with. The artist then contacts the buyer directly to confirm price, payment, shipping and delivery.
- Artist responsibilities. The artist is solely responsible for answering requests, collecting payment, shipping, product quality, returns, refunds, taxes and following consumer protection laws. The artist may use buyer details only to complete that order and handle related questions.
- Buyer responsibilities. A request is not a purchase until the artist confirms it with you. Give accurate details, and pay only through a method you trust. Do not send card numbers or passwords in the request message.
- Any agreement for a merch sale is between the buyer and the artist. We are not a party to it and are not responsible for payment, delivery or disputes, but we may suspend artists who do not deliver what they sell.
7. Events
- Each artist may add one new event per calendar week. Events appear on the artist page and may appear in the New Events section.
- The artist is responsible for event details being accurate and for cancellations, tickets and refunds. Country Music Jukebox does not organize events and is not responsible for them.
8. Follows and messaging
- Artists can follow each other. Two artists can message each other only after both follow each other. If either artist unfollows, messaging between them stops.
- Messages are private between the two artists, but they are stored on our servers. We do not read messages as a routine, but we may review them to investigate a report, protect someone’s safety, enforce these Terms or comply with the law.
- You can delete your own message for everyone. It is replaced with “This message was deleted” for both artists. You can delete any message for yourself only, and you can delete a whole chat, which removes it from your inbox only. The other artist keeps their copy.
- Do not use messaging to send spam, unsolicited promotion, harassment, threats, sexual content, scams or requests for money or passwords.
9. Acceptable use
You agree not to:
- upload or link content you do not have the rights to, or that is illegal, defamatory, hateful, violent, sexually explicit or harmful to minors;
- pretend to be another artist, person, band or brand, or misrepresent your connection to them;
- harass, threaten, bully or stalk anyone;
- post fake merch, false prices or events that will not happen, or collect buyer details for anything other than the order;
- inflate plays, views, followers or stats, including with bots or fake accounts;
- scrape, copy or harvest data or contact details from the Service;
- bypass, disable or test our security, including bot checks, rate limits and email verification;
- upload viruses or malicious code, or interfere with the Service or its servers;
- use the Service in a way that breaks any law.
10. Copyright complaints
If you believe content on the Service infringes your copyright, email us at the address in section 18 with: your name and contact details; the work you believe is infringed; the link to the content on the Service; a statement that you believe in good faith the use is not authorized; a statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorized to act for the owner; and your physical or electronic signature. We will remove or disable the content where appropriate and tell the artist, who may send a counter-notice. We close the accounts of repeat infringers.
11. Moderation, suspension and closing your account
- We may review, approve, hide or remove artist pages and content, and we may suspend or close an account, if we reasonably believe it breaks these Terms or the law, puts others at risk, or exposes us to legal claims. Where possible, we will tell you why.
- While an account is suspended, its artist page is offline and the dashboard is unavailable.
- You can ask us to close your account at any time by emailing us from your sign-up address. When your account is closed, your artist page, content and messages are deleted as described in our Privacy Policy. A paid membership is cancelled, with no refund for the current month.
- Sections 5.2 (for backups and earlier promotion), 6.5, 12 to 16 and anything else that by its nature should continue will survive after your account is closed.
12. Third-party services
The Service uses or links to services run by others, including Stripe and PayPal for payments, Cloudflare for security and bot protection, YouTube and Vimeo for linked videos, Google Fonts, and the social sites artists link to (such as Instagram, Facebook, Spotify, SoundCloud and Twitch). We are not responsible for those services, their content or their terms. Your use of them is governed by their own terms and policies.
13. Disclaimers
The Service is provided “as is” and “as available”. To the fullest extent the law allows, we make no warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not guarantee that the Service will be uninterrupted, secure or error-free, that messages or emails will be delivered, or that being on the Service will bring an artist fans, sales or bookings. We do not check, endorse or guarantee any artist, merch item, event or user content.
14. Limitation of liability
To the fullest extent the law allows, Country Music Jukebox and its owners, staff and partners will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, arising from your use of the Service, any merch sale or event, or any content or conduct of another user. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim, or US$50. Some places do not allow these limits, so they apply to you only as far as your local law permits.
15. Indemnity
You agree to defend and compensate Country Music Jukebox and its owners and staff for any claims, losses and costs, including reasonable legal fees, that arise from Your Content, your merch sales or events, your breach of these Terms, or your violation of the law or of anyone’s rights.
16. Governing law and disputes
These Terms are governed by the laws of the State of [STATE], United States, without regard to its conflict-of-law rules. Any dispute will be handled in the state or federal courts located in that State, and you agree to their jurisdiction. Before filing a claim, you agree to contact us first and try to resolve the dispute informally for at least 30 days. Nothing here removes rights you have under consumer protection laws where you live.
17. Changes to these Terms
We may update these Terms from time to time. We will change the effective date at the top, and for material changes we will notify artists by email or in the dashboard at least 14 days before they take effect. If you keep using the Service after changes take effect, you accept the updated Terms.
18. General and contact
If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce a right is not a waiver of it. These Terms and our Privacy Policy are the whole agreement between you and us about the Service. You may not transfer your rights under these Terms; we may transfer ours as part of a sale or restructuring of the Service.
Questions, copyright notices and account requests: royce@inmancompany.com · countrymusicjukebox.com